Services · 6 Areas
Operational Excellence Consulting Services
TOATECX LLC helps small and mid-size businesses run with practical, enterprise-grade operating discipline. Start with an operations audit or pick the area that matches the problem you are facing.
Common Questions
What does TOATECX LLC do?
TOATECX LLC is an operational excellence and business operations consultancy founded by Eric Toatley, MBA. It helps small and mid-size businesses run with practical, enterprise-grade operating discipline — improving processes, quality, team structure, metrics, and growth readiness.
What types of businesses does TOATECX work with?
Small and mid-size, typically owner-led businesses with repeatable operational work — distribution, fulfillment, service, retail, and back-office functions among them. Engagements usually begin because an owner senses inefficiency, inconsistency, or growth strain and wants an outside operator's read.
What is operational excellence consulting?
It is consulting focused on how a business actually runs day to day rather than on strategy documents alone. The work covers process flow, quality controls, role and decision clarity, performance measures, and the routines that keep improvements in place, using proven methods such as 5S, standard work, value stream mapping, Gemba walks, and root-cause problem solving.
What happens during an operations audit?
Scope is agreed first, then current operations are reviewed on site — observing processes end to end, interviewing the people who run them, and examining existing data and measures. The result is a written assessment plus an improvement plan prioritized by payoff against effort, walked through with leadership.
Does TOATECX work with businesses outside New Jersey?
Yes. TOATECX LLC is based in Burlington County, New Jersey, in the Greater Philadelphia area, and serves clients across the United States. Work is delivered on site or remotely depending on what the engagement requires.
More on the operating methods behind this work in Insights, and on the background behind it from the founder.
Not sure which one you need?
Most engagements start with a short conversation about where your operation is today. No obligation.
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