Standard Work Isn't Bureaucracy

Owners resist standard work because it feels rigid. The opposite is true: without a documented standard, every improvement is an opinion. With one, every improvement is a measurable change.

Good standard work is short. One page. Pictures where possible. Written by the people doing the job, not for them.

Start with your three most error-prone tasks. Document, improve, move on. Within a quarter, customers will notice the difference.